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Contact us
The fastest way to reach us is email — include as much detail as you can (the email used at checkout, approximate time of the issue, and a screenshot if relevant).
Support & billing
📧 [email protected]
For failed retouches, missing credits, refund requests, and login problems. Please email from the address you used at checkout so we can find your account.
Before you write — quick fixes
- Credits missing after payment? Wait 30 seconds and refresh the homepage; if they still don't appear, use Login / Restore with your checkout email.
- Retouch failed? Try a different photo or a smaller file (under 30 MB, JPEG/PNG/WebP). Failed tasks don't consume credits permanently — contact us if one did.
- Can't log in? The login code expires after 10 minutes. Request a fresh one on the restore page and check spam folders.
Press & partnerships
📧 [email protected] with the subject line "Press" or "Partnership".
Abuse reports
To report misuse of the service (e.g. non-consensual images), email [email protected] with the subject "Abuse". We investigate every report.